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ISO 18404:2015 Quantitative methods in process improvement - Six Sigma - Competencies for key personnel and their organizations in relation to Six Sigma and Lean implementation >
ISO 18404:2015 Quantitative methods in process improvement - Six Sigma - Competencies for key personnel and their organizations in relation to Six Sigma and Lean implementation, 2015
- Foreword
- Introduction
- 1 Scope
- 2 Normative references
- 3 Terms, definitions, and abbreviated terms
- 3.1 Terms and definitions
- 3.2 Abbreviated terms
- 4 Competency of key personnel in relation to Six Sigma, Lean, and “Lean & Six Sigma”
- 4.1 Education and training
- 4.2 Skills and competency
- 4.2.1 Six Sigma
- 4.2.2 Lean
- 4.2.3 “Lean & Six Sigma”
- 4.3 Experience
- 5 Adequacy of an organization with regards to its Six Sigma, Lean or “Lean & Six Sigma” approach and deployment
- 5.1 General
- 5.2 Adequacy of the organization’s Six Sigma, Lean or “Lean & Six Sigma” strategy
- 5.3 Adequacy of the organization’s Six Sigma, Lean or “Lean & Six Sigma” architecture
- 5.4 Adequacy of the skills and competencies of the key personnel
- 5.5 Adequacy and continual improvement of organizational deployment
- 6 Resource management
- 6.1 General
- 6.2 Provision of resources
- 6.3 Ongoing monitoring of requirements
- 6.4 Key personnel
- 6.5 Maintaining competence of key personnel
- 6.5.1 Green Belts and Lean practitioners
- 6.5.2 Black Belts and Lean leaders
- 6.5.3 Master Black Belt and Lean expert
- 6.6 Organization
- 6.7 Maintaining competence of the organization
- Annex A (normative) Six Sigma
- Annex B (normative) Lean
- Annex C (normative) “Lean & Six Sigma” [Go to Page]