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Content DescriptionISO 18238:2015 provides basic procedures and requirements of closed loop problem solving against product quality problems including failures, defects, accidents, and other undesirable conditions for organizations. ISO 18238:2015 is intended to improve the closed loop problem solving management which covers the impact mitigation of the problem, root causes identification and problem containment, and lessons learned. ISO 18238:2015 is applicable to problem solving management of all space products, starting from engineering development phase. About ISOISO, the International Organization for Standardization, brings global experts together to agree on the best way of doing things – for anything from making a product to managing a process. As one of the oldest non-governmental international organizations, ISO has enabled trade and cooperation between people and companies all over the world since 1946. The International Standards published by ISO serve to make lives easier, safer and better. |
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