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  • ISO
    ISO/IEC TR 23187:2020 Information technology - Cloud computing - Interacting with cloud service partners (CSNs)
    Edition: 2020
    $454.91
    / user per year

Content Description

This document provides an overview of and guidance on interactions between cloud service partners (CSNs), specifically cloud service brokers, cloud service developers and cloud auditors, and other cloud service roles. In addition, this document describes how cloud service agreements (CSAs) and cloud service level agreements (cloud SLAs) can be used to address those interactions, including the following:

— definition of terms and concepts, and provision of an overview for interactions between CSNs and CSCs and CSPs;

— description of types of CSN interactions;

— description of interactions between CSNs and CSCs;

— description of interactions between CSNs and CSPs;

— description of elements of CSAs and Cloud SLAs for CSN interactions, both with CSPs and with CSCs.



About ISO

ISO, the International Organization for Standardization, brings global experts together to agree on the best way of doing things – for anything from making a product to managing a process. As one of the oldest non-governmental international organizations, ISO has enabled trade and cooperation between people and companies all over the world since 1946. The International Standards published by ISO serve to make lives easier, safer and better.
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